(+34) 964 04 68 83
info@supernaranjas.com
Venta de Naranjas y Mandarinas (entrega a domicilio) (+34) 616 22 66 55
(+34) 964 04 68 83
info@supernaranjas.com
Venta de Naranjas y Mandarinas (entrega a domicilio) (+34) 616 22 66 55

Conditions of Use

Condiciones de Uso SuperNaranjas.com

 

TITLE I: GENERAL

This web site http://www.supernaranjas.com, hereinafter supernaranjas.com, is owned by Supernaranjas SC, CIF J12895348 and contact PO Box 223-12530 Burriana (Castellón).
You represent and fully accepts all General Conditions of Use of the site supernaranjas.com. If the user does not understand or assume compliance with any of the conditions shall not access or use the site supernaranjas.com and / or the contents disposed therethrough.
Supernaranjas SC may at any time and without notice, amend these General Conditions and the General Conditions set out in Part III below, and / or special conditions, if any, are included, by posting such changes on the site so that they can be known by the user, always before the site visit or acquisition of any product offered on this site (oranges and / or mandarins).
 
PART II: GENERAL CONDITIONS OF USE OF THE WEB SITE
Supernaranjas SC ensures that the content of this site is accurate and up to date, but has no responsibility for the contents. SC Supernaranjas not guarantee the veracity, reliability or accuracy of its content.
The user agrees to use the website, its contents and services in accordance with the law, morals and public order. Likewise the user undertakes not to use the website or the services provided through it for illegal purposes or contrary to the contents of this document, detrimental to the interests or rights of third parties or that in any way can damage, disable or impair the website or its services or impede normal enjoyment of the website by other users.
The user expressly agrees not to destroy, alter, disable or otherwise, damage data, programs or documents and other items found on the web.
The user undertakes not to hinder access by other users to access service through the mass consumption of computing resources through which Supernaranjas SC serves, as well as actions that may damage, interrupt or generate errors in these systems.
The user undertakes not to introduce programs, viruses, macros, applets, ActiveX controls or any other logical device or character sequence that cause or may cause any type of alteration in the computer systems Supernaranjas SC or third parties.
The user agrees not to obtain information, messages, graphics, pictures, sound files and / or images, photographs, recordings, software and generally any kind of material accessible via the website or the services offered therein .
Supernaranjas SC in no event be liable for any damage that may be caused to third parties by users of this website as a result of illegal or improper use thereof or as a result of the content and information accessible or made available through her or sites linked to it. Those responsible will be the users or third parties causing the damage. Any references made in this website to any products, fruits and vegetables, service, process, link or any other information using the trademark, trade name, or the name of the manufacturer or supplier, which are owned third, does not constitute or imply endorsement, sponsorship or recommendation by Supernaranjas SC.
SC Supernaranjas not responsible for the content, information, opinion or statement of any kind, which arises from the user or third parties connected by links to http://www.supernaranjas.com.
No person may establish any link to the Site from any other website, online or buy, without the express prior consent of Supernaranjas SC.
Also, Supernaranjas SC reserves the right to withdraw unilaterally comments and / or photographs hosted on the web as it deems appropriate.
To file any claim related to web content inserted into the user should be directed to info@supernaranjas.com.
Any dispute arising in the interpretation of the general conditions shall be construed under the Spanish legislation. The fact acceptance of our Terms implies, in case of dispute, subjecting the user to the jurisdiction of the courts of Castellón waiving their own jurisdiction.

TITLE III: CONDITIONS FOR ESTABLISHED BUSINESS RELATIONSHIP BETWEEN USER AND SC SUPERNARANJAS
These Terms, together with any particular conditions that may apply, regulate the relations arising between Supernaranjas SC and third parties who access the site supernaranjas.com, which then acquire the status of users.
These Terms and Conditions may be modified and / or updated without prior notice express the user, so it is recommended that each time you access the site supernaranjas.com read these conditions.
Supernaranjas SC reserves the right to modify and / or update the appearance and structure supernaranjas.com Site without notice to the user.
CONDICIONES DE VENTA
Las presentes condiciones generales de venta regulan la relación comercial surgida entre Supernaranjas SC y el usuario que adquiera alguno de los productos ofertados en supernaranjas.com, en adelante CLIENTE.
Prices
The order price always includes VAT rate force at the time of sale and can be changed without notice. Shipping costs are always included for orders in Spain peninsula; You can view prices for shipments outside this area via email to info@supernaranjas.com or call +34 964 046 883.

DELIVERY
Delivery standards are not contractual and exempt direct responsibility Supernaranjas SC.

CONDITIONS SHIPPING
To ensure fast and safe delivery all shipments are made via transport agency. The order will be delivered to the address designated at the time of online purchase by the customer. The subsequent modification of the place of delivery requested by the customer is not possible, so the customer must ensure ordering the correct delivery address.
Customer fruit will be delivered by a transport company, along with the invoice data to identify customer is entered, the order, the total amount of reimbursement (for orders in the form of cash on delivery only) and the number of packages in the shipment.
You must provide the phone number of the person who will receive the package at the time of ordering.
Once the order has been placed in the hands of the agency is notified to you by email so you can be aware of its receipt. In addition, he provided the issue number for the customer to check the shipping tracking online and can be informed at all times of the status of your order.
If delivery of the order, the customer is not in the delivery address, the agency will leave a notice to be put in contact with the delivery service.

PAYMENT
Accepted forms of payment are by reimbursement, credit card, bank transfer or PayPal.

INCIDENTS AND RETURNS
You can report any issues regarding your order within 24 hours after receipt by sending an email to info@supernaranjas.com through the section "Contact" on our website, by phone at 964 046 883 or by pressing the "you free Call "website giving the details of your order. We will make an exchange or refund without any extra cost to you.
In case of return due to change of opinion, the return costs borne by the customer.
In any case, the return of any product requires agreement between Supernaranjas SC and client. Is not required to reimburse the price of the product or replace the product until Supernaranjas SC not check:
For refund for change of mind that the product retains its original packaging without manipulating and has not been consumed.
In the case of return because the product is defective, what is the default.
In the case of return because the product received does not correspond to the customer purchased the product ordered and its correspondence to the product shipped.
In case the client to receive your package detects loss in delivery, find the package in poor condition or lack of any package must indicate on the delivery of the carrier, otherwise Supernaranjas SC will not be responsible for damaged goods or packages not received. Additionally, you must report the incidence of any of the above means a maximum of 24 hours.
SC Supernaranjas accept the return or replacement of any product provided that:
The customer makes the claim within 24 hours of receipt and proceed to return it within 3 days of receipt and in the case of refund for change of mind, has met the cost of return and the item is in perfect condition with its original packaging without manipulation.
The product is faulty. Supernaranjas SC shall substitute another of the same properties and immediate shipment.
The delivered product does not correspond to that requested by the client. Supernaranjas SC proceed to send the correct item.
In the event that the customer wants to cancel the order, you can do so if it has not the shipment. Order cancellations must be made by email or phone. If the customer already had satisfied the order amount, SC Supernaranjas return it within seven days by bank transfer to the account specified by the customer.
In the event that Supernaranjas SC saw it impossible to supply the requested product, proceed to refund the amount the customer satisfied.
SC Supernaranjas not accept returns that do not meet the provisions of this section.

BILLING
Supernaranjas SC will invoice and send it to the address of the person making the request. The invoice may be sent within the box of the order, if you are the same direction, or by mail.
Supernaranjas SC warns that it can not subsequently change the billing sales invoices in compliance with current legislation (Royal Decree 1496/2003 Billing Standards, as amended by Royal Decree 87/2005). The invoice will be issued in the name of the person or company placing the order, so the client must ensure ordering the correct name. They will not be possible after order confirmation changes.
Supernaranjas SC warns, that for reasons of data protection, only issue duplicate invoice to the person holding the contract. They will not issue duplicate to third parties. SC Supernaranjas not send duplicate bills by fax or email but only to the address designated by the contractor. Once the warranty period has expired, they may not be issued more duplicate invoices

TITLE IV: PRIVACY POLICY
SC Supernaranjas apply in any case the provisions of Law 15/1999, of December 13, Protection of Personal Data. The privacy policy of Supernaranjas SC can be found in the corresponding section of the website.
 
Certificación SSL Web Segura Tienda Online para Comprar naranjas y mandarinas
SUPERNARANJAS S.L. ha sido beneficiaria del Fondo Europeo de Desarrollo Regional cuyo objetivo es promover el desarrollo tecnológico, la innovación y una investigación de calidad, y gracias al que ha podido incorporar la innovación en su proceso comercial y de fidelización de clientes, contratando una consultoría experta para ello. Esta acción ha tenido lugar durante 2017.
Para ello ha contado con el apoyo del programa InnoCámaras de la Cámara de Comercio de Castellón y cofinanciado por la Excma. Diputación de Castellón.